COVID-19 | Stay Informed

Stay informed on the latest novel Coronavirus (COVID-19) information, updates and resources sourced from Western Australia’s government agencies.

For daily updates visit: www.wa.gov.au

Maintaining contact registers, a requirement to keep WA safe

From Saturday 5 December 2020 particular WA businesses and venues will be required to maintain a mandatory contact register for staff and patrons.

The reintroduction of contact registers is an additional protection measure and will assist with WA Department of Health contact tracing, should it be required.

Businesses or venues required to keep a contact register, include:

  • Food and licenced venues (restaurants, cafés, bars, pubs, taverns, nightclubs)
  • Gyms, indoor sporting centres and pools
  • Places of worship and funeral parlours
  • Beauty and personal care services including hairdressers and barbers
  • Galleries and museums
  • Cinemas, theatres and other entertainment venues
  • Auction houses and real estate inspections
  • Community facilities, libraries and halls
  • Zoos and amusement parks
  • Function centres
  • Accommodation facilities that already have check-in arrangements in place (i.e. hostels, hotels, large camp grounds)

Designated businesses and venues will be required to collect the date, name, telephone number and arrival time of all patrons, staff, visitors and contractors that attend the premises, other than to collect takeaway.

The contact register records must be kept for 28 days, and not used for any other purpose.

To assist businesses and venues, the WA Government has developed the free, SafeWA app, an online contact register system that uses QR Codes for patrons and staff to scan to register their attendance.

SafeWA can be downloaded from Apple App Store or Google Play from today. This will allow businesses and venues, which choose to use the SafeWA app, time to implement it for Saturday, 5 December 2020.

The app is being provided as a free, easy, contactless solution, however the use of Safe WA is not mandatory.

Alternative formats for mandatory contact registers are available, including other electronic tools or a paper-based system, depending on what is suitable for the business, venue or individual.

Businesses must still maintain a written contact register for people who choose not to use the app.

Failing to comply with the new requirements to maintain a contact register could result in fines and penalties of up to $50,000 for an individual and $250,000 for a body corporate or 12 months’ imprisonment.   

Any person aged 16 years and over who attends a business, place or premises, listed above, including patrons, staff, volunteers and contractors will be required to register their contact details.

Records are not required to be collected for people collecting takeaway or children under 16 years.

SafeWA can be downloaded from Apple App Store or Google Play Store from Wednesday, November 25, 2020. This will allow businesses and venues, which choose to use the SafeWA app, time to implement it for Saturday, December 5, 2020. More information can be found at https://www.wa.gov.au/SafeWA

Enquiries Hotline

A State Government enquiries hotline to keep the community informed about COVID-19 coronavirus has been launched. By dialling 13 COVID or 132 68 43, Western Australians will have access to the latest information regarding the impact of the virus in WA. 7 days a week 7am - 10pm

COVIDSafe App

The COVIDSafe app is part of the Australian Government’s work to slow the spread of COVID-19.  It will provide the Government with the confidence to find and contain outbreaks quickly meaning the government can ease restrictions while still keeping Australians safe. The new COVIDSafe app is completely voluntary. Downloading the app is something you can do to protect you, your family and friends and save the lives of other Australians. The more Australians connect to the COVIDSafe app, the quicker we can find the virus.

The new COVIDSafe app is completely voluntary. Downloading the app is something your residents and employees can do to protect their family and friends and save the lives of other Australians. The more Australians that connect to the COVIDSafe app, the quicker we can find the virus and take all necessary actions to contain an outbreak. ** PLEASE NOTE - For the COVID-19 App to work effectively, you need to have the app open at all times, with your bluetooth connected. If the app is not open on your device, you will not receive the up to date alerts and information until you open it again. 

There are several ways you can help encourage uptake of the app, such as:

-            sharing the Australian Government Department of Health’s social media posts about the app

-            posting social media content about the app on your social media channels

-            adding information about the app to your website or newsletter.

Everyone who downloads the COVIDSafe app can be assured their privacy is protected by law.

For more information go to https://www.health.gov.au/resources/apps-and-tools/covidsafe-app

For more information about the app’s privacy, go to https://www.health.gov.au/resources/apps-and-tools/covidsafe-app/covidsafe-help

About COVID - 19 (Coronavirus)

Coronaviruses (CoV) are a large family of viruses that cause illness ranging from the common cold to more severe diseases such as Middle East Respiratory Syndrome (MERS-CoV) and Severe Acute Respiratory Syndrome (SARS-CoV).

Coronavirus disease (COVID - 19) is a new strain that was discovered in 2019 and has not been previously identified in humans.

The Coronavirus is transmitted between animals and people. Common signs of infection include respiratory symptoms, fever, cough, shortness of breath and breathing difficulties. In more severe cases, infection can cause pneumonia, severe acute respiratory syndrome, kidney failure and even death.

Standard recommendations to prevent infection spread include regular hand washing, covering mouth and nose when coughing and sneezing, thoroughly cooking meat and eggs. Avoid close contact with anyone showing symptoms of respiratory illness such as coughing and sneezing.

Useful links for information 

Visit the links below for daily accurate information regarding the current out break of COVID - 19.

Latest Updates - COVID-19

My Healthy Wheatbelt

Healthy WA

Supporting Businesses to Retain Jobs

World Health Organisation

Australian Department of Health

Australian Department of Health Articles

Health Direct

Australian Health and Council of WA

Clinical Resources

Coronavirus Alerts

COVID-19 and Sporting Activity

National Coronavirus Helpline

For information on the Coronavirus disease (COVID-19), call the Australian Government's National Coronavirus Helpline on 1800 020 080. This help line operates 24 hours a day, seven days a week.

If you have ANY of these symptoms:

  • Fever
  • Cough
  • Sore throat
  • Shortness of breath 

AND

  • Travelled internationally 

OR

  • Have been in contact with someone diagnosed with or suspected of having Coronavirus

Please call:

Narembeen Hospital: 9064 6222

OR

Narembeen Medical Centre: 9064 7145

You will be asked some questions and provided information on what to do next.

This will help protect the health and safety of you and others.

Do you need help?

eFriend Virtual Peer Support: https://efriend.org.au/

eFriend Virtual Peer Support connects you to a community of trained, specialist eFriend Peers via video or audio call.

The service is free and for anyone in need over the age of 18 years.

eFriend Peer Support Workers are trained in:

  • Intentional Peer Support
  • ASIST (Suicide Prevention)
  • Trauma Informed Care
  • Befriending
  • Open Dialogue, and;
  • Safe Storytelling

The peer support is offered across many domains including isolation, chronic physical, psychosocial or behavioural health conditions, grief, unemployment, those on a NDIS plan, trauma and limited mobility.

Click here for the Media Release and link to YouTube promotional video

Click here for links to FAQ's

Think Mental Health

Life Mind Australia

Smiling Mind

Beyond Blue

Head Space

Get creative at home!

Regional Arts WA

Ways you can help

We cannot be complacent and need everyone in WA to stay the course. This will give us the best chance of protecting every Western Australian. At this time the best way we can do this is by abiding by the recommendations of the Government to prevent another wave of COVID-19.

Poster